FREQUENTLY ASKED QUESTIONS

Honest guidance when your property needs help most.

Get clear answers about emergency response, insurance claims, and what to expect during restoration.

What is water damage restoration?

Water damage restoration is the process of repairing and restoring a property that has been affected by water. This includes water extraction, drying, cleaning, and repairing any structural or material damage to return the property to its pre-damage condition.

How do I know if my home has mold or asbestos problems?

Signs of mold include visible growth, a musty odor, or water damage on walls, ceilings, and floors. Asbestos is often found in older homes in insulation, ceiling tiles, or flooring. In Colorado, if you're planning to remove materials that contain asbestos or lead above trigger levels, you must have professional testing done, regardless of the building's age. Testing ensures that these materials are handled safely and in compliance with state and federal regulations.

What should I do if my home floods?

If your home floods, the first priority is safety. Evacuate if necessary, then contact us immediately for emergency water damage restoration. We can quickly assess the damage, extract excess water, and begin drying and restoring your property to minimize further issues like mold growth.

How quickly can you respond to an emergency water damage situation?

We offer 24/7 emergency services and typically respond within 1-2 hours to mitigate damage and start the restoration process. The faster we respond, the less damage your property will sustain.

How much does water damage restoration cost?

The cost of water damage restoration varies depending on the extent of the damage, the size of the affected area, and the required repairs. We offer free estimates and will provide a detailed breakdown of the cost before any work begins.

Do I need to leave my home during the restoration process?

In most cases, you won't need to leave your home during the restoration process. However, if the damage is severe or involves hazardous materials like mold or asbestos, temporary relocation may be recommended for your safety. We will communicate any necessary precautions with you.

What is asbestos abatement?

Asbestos abatement is the process of safely identifying, removing, and disposing of materials containing asbestos from a building. This specialized service requires certified professionals who follow strict protocols to prevent the release of harmful asbestos fibers into the air during removal.

Is asbestos dangerous if left undisturbed?

Intact and undisturbed asbestos-containing materials generally don't pose an immediate health risk. However, when these materials deteriorate or are damaged during renovations, they release microscopic fibers that can cause serious respiratory diseases including mesothelioma, lung cancer, and asbestosis when inhaled. Professional asbestos inspection can help determine if materials are at risk of releasing fibers.

What regulations govern asbestos removal in Colorado?

Colorado has strict asbestos regulations administered by the Colorado Department of Public Health and Environment (CDPHE). Any building demolition or renovation requires an asbestos inspection regardless of the building's age. If asbestos is found above certain trigger levels, a certified asbestos abatement contractor must perform the removal work, and proper permits must be obtained before work begins. Violations can result in significant fines and penalties.

What is biohazard decontamination?

Biohazard decontamination is the process of cleaning, sanitizing, and disinfecting areas contaminated with biological materials that pose health risks. This includes bloodborne pathogens, bodily fluids, animal waste, or other potentially infectious materials. Our certified biohazard technicians use specialized equipment and EPA-approved disinfectants to restore affected areas to a safe condition.

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